Dead Telephone on DSL Hookup

The machines we love to hate

Moderator: Wiz Feinberg

User avatar
Jon Light (deceased)
Posts: 14336
Joined: 4 Aug 1998 11:00 pm
Location: Saugerties, NY

Dead Telephone on DSL Hookup

Post by Jon Light (deceased) »

Everythng has been fine but now suddenly the phone line coming off the DSL/Tele splitter is dead. Tests straight into the wall jack confirm that the phone and the lines are ok. So it would seem to be the splitter, right?
So, is this a special piece of electronics or is it a simple 1>2 splitter? I'd sooner spend a buck & and half at Radio Shack than deal with Earthlink over this part. But if it's a $20 piece, that's another story.
User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO

Post by Jack Stoner »

Depends on what they have. A "standard" splitter (one line to two) can be purchased anywhere - incluidng Wal-Mart.

If you are going from one side directly to the DSL modem and the other side through a filter to a voice telephone I would bet it's a standard splitter.

If they have the voice "filtered" at the demarc box and you don't have to use individual splitters at each voice phone then it may be a special splitter.
User avatar
Jon Light (deceased)
Posts: 14336
Joined: 4 Aug 1998 11:00 pm
Location: Saugerties, NY

Post by Jon Light (deceased) »

I'm a bit confused. Here's what I have:

Two wall jacks in the house.

Earthlink supplied splitter plugged into one jack, direct to modem on one split, inline filter to phone on other.

Inline filter to phone on other, non-computer jack.


-------I might add----what is there to fail in a simple splitter?! Is this known to happen?<font size="1" color="#8e236b"><p align="center">[This message was edited by Jon Light on 26 May 2006 at 10:30 AM.]</p></FONT>
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

Go to Radio Shack and buy a new DSL splitter. Anything can go wrong with any piece of electronic or mechanical equipment, including passive filters. It may even have worn out the contact fingers in the phone jack side.

------------------
Bob "Wiz" Feinberg
Moderator of the SGF Computers Forum
<small>Visit my Wiztunes Steel Guitar website at: http://www.wiztunes.com/
or my computer troubleshooting website: Wizcrafts Computer Services,
or my Webmaster Services webpage.
Learn about current computer virus and security threats here.
Read Wiz's Blog for security news and update notices</small>

User avatar
Jack Stoner
Posts: 22147
Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO

Post by Jack Stoner »

If you have another voice telephone somewhere in the residence, try the filter from that one and see if it works. That will confirm that the splitter is good/bad.