AVG problem

Ken Williams · Post by **Ken Williams** » 24 Sep 2005 1:03 pm

I have the free version Grisoft's AVG. It scans emails for viruses and spyware. But lately, when I try to check my email, it just gets stuck in what appears to be the connection process. I downloaded the program again but it still is not working correctly. My question is, how do I disable that part of the program? I've tried a few things but nothing seems to work. If I can't disable that part of the program I will have to uninstall it, as it is way to much trouble to check my email as it is right now. Any help would be appreciated.

Ken

Jon Light (deceased) · Post by **Jon Light (deceased)** » 24 Sep 2005 1:34 pm

I have program version 7.0.344.
I can open the "control center", double click the "email scanner" and I see the option to "disable plugin" which I am not going to do. Have you tried this?

Chip Fossa · Post by **Chip Fossa** » 25 Sep 2005 4:40 am

Ken,

I'd ditch AVG and get www.avast.com

I did. It's 'free' too, and has a really good working auto-update.

When I couldn't download the latest AVG updates, auto or manual, I canned it.

Avast works really well; give it a try.

I'm running WindowsXP.

John Daugherty · Post by **John Daugherty** » 25 Sep 2005 6:24 am

There is nothing wrong with AVG. I have used it for years(as have thousands of others). I have had no problems using it or downloading updates for all my computers. If you are running XP, be sure that your version is the year 2005 version for XP.

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www.phelpscountychoppers.com/steelguitar

Jon Light (deceased) · Post by **Jon Light (deceased)** » 25 Sep 2005 6:54 am

I have had an occasional inability to connect with AVG for an update--I manually update around 4 times/week and the problem may occur 3-4 times/year. It is always fine when I retry a couple of hours later. So I agree, there's nothng wrong with AVG as far as I know.

Ken Williams · Post by **Ken Williams** » 25 Sep 2005 10:07 am

Thanks guys for the responses. Jon, under the control center, email scanner, plugin tab, there are three options:
"Ignore plugin status"
"Use the shared test configuration"
"Use the personal test configuration"
I've tried applying each and none fix the problem. I downloaded AVG from Grisoft's website a few days ago, so I assume it is the 2005 edition. Other than the scanning problem, I have no problems with AVG. I may just uninstall and opt for another one of the free programs like the one Chip mentioned.

Thanks,
Ken <font size="1" color="#8e236b"><p align="center">[This message was edited by Ken Williams on 25 September 2005 at 11:11 AM.]</p></FONT>