computer won't power up
Moderator: Wiz Feinberg
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Skip Cole
- Posts: 2474
- Joined: 5 Jun 1999 12:01 am
- Location: North Mississippi
computer won't power up
In other words, push the power button on the tower to power up and nothing happens. The power supply , cord, and surge suppressor and breaker in the main box are ok. The monitor will light up ok. Shut it all down last night, this morning it wouldn't light up. What could it be? Thanks for any help.
Skip
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"I Can Only Imagine"
Skip
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"I Can Only Imagine"
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Jack Stoner
- Posts: 22147
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- Location: Kansas City, MO
Could be anything from a loose front panel power switch connector to a bad power supply or motherbord.
Some PC's have diagnostic lights on the rear that can help in troubleshooting. If yours have these check your users manual or the PC vendor's support site to see what they are telling you.
Make sure the AC power cord is plugged into the power supply on the rear of the PC. Also, if yours has a power switch on the power supply, make sure it's on or some act as a circuit breaker, turn it off wait about a minute and then turn it back on.
This all assumes you have completely checked out the power strip and know for sure there is AC power where you are plugging in the PC and that the PC's power cord is a known good cord.
Some PC's have diagnostic lights on the rear that can help in troubleshooting. If yours have these check your users manual or the PC vendor's support site to see what they are telling you.
Make sure the AC power cord is plugged into the power supply on the rear of the PC. Also, if yours has a power switch on the power supply, make sure it's on or some act as a circuit breaker, turn it off wait about a minute and then turn it back on.
This all assumes you have completely checked out the power strip and know for sure there is AC power where you are plugging in the PC and that the PC's power cord is a known good cord.
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Jonathan Cullifer
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Erv Niehaus
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Jack Stoner
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An added note on the hardware. Depending on the Brand of PC, if for example the power supply is bad, you may be locked into proprietary components. e.g. Dell, on their Dimension desktops, mostly use proprietary components. A stock "ATX" compatible power supply (and motherboard) will not work in most Dimension's. Same way with Compaq, IBM, HP, etc.
Dell even uses a proprietary case and the front panel power connector is not even standard ATX, so someone with a Dell Dimension (except for newer XPS series) cannot use a standard "ATX" case because of the non-ATX motherboard, power supply and the undocumented front panel connector (there is no wiring diagram or pin-out available for the Dell front panel connections).
Dell even uses a proprietary case and the front panel power connector is not even standard ATX, so someone with a Dell Dimension (except for newer XPS series) cannot use a standard "ATX" case because of the non-ATX motherboard, power supply and the undocumented front panel connector (there is no wiring diagram or pin-out available for the Dell front panel connections).
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Earnest Bovine
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Joey Ace
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Skip Cole
- Posts: 2474
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- Location: North Mississippi
Here's where i am at the present :
installed a new power supply, old one had a ton of dust in it, cleaned all dust out of everywhere, plugged everything back up, made sure all power sorces were on, from the breaker box to the wall receptacle ,then to the surge protector. The big moment of truth, pushed the power button on front of the tower, it blinked one time and nothing else, still it didn't power up. Back to the drawing board, gonna open the case again and make sure the power supply has all switches, sliders, etc, on. I certainly appreciate all your help, ain't no way that i'll take this thing to a tech until i've exhausted all possibilities. Guess that's just the Irish in me.
Thanks again------Skip
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"I Can Only Imagine"
installed a new power supply, old one had a ton of dust in it, cleaned all dust out of everywhere, plugged everything back up, made sure all power sorces were on, from the breaker box to the wall receptacle ,then to the surge protector. The big moment of truth, pushed the power button on front of the tower, it blinked one time and nothing else, still it didn't power up. Back to the drawing board, gonna open the case again and make sure the power supply has all switches, sliders, etc, on. I certainly appreciate all your help, ain't no way that i'll take this thing to a tech until i've exhausted all possibilities. Guess that's just the Irish in me.
Thanks again------Skip------------------
"I Can Only Imagine"
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Papa Joe Pollick
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Michael Barone
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If you have any PCI cards installed, I would try removing them, one at a time, then try starting. Also, if you have an AGP video card, try removing it and starting, just to observe the motherboard's reaction.
Just some thoughts
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Mike Barone
Sho-Bud Pro-1, Nashville 112, Goodrich Pedal, BJS 15/16 Bar, Assorted Guitars & Keyboards
Just some thoughts
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Mike Barone
Sho-Bud Pro-1, Nashville 112, Goodrich Pedal, BJS 15/16 Bar, Assorted Guitars & Keyboards
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Ron Bryson
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Wayne Carver
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Jack Stoner
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- Location: Kansas City, MO
Normally the CMOS battery will not cause this problem. If the battery is bad the CMOS will revert to it's default configuration, but the PC would still power on.
As someone suggested disconnect the power to the various drives, remove all PCI cards and see what happens. If it comes on, then power off, reinstall one of the cards, power back up and see if it still runs. Keep doing that with the PCI cards and the various drives until you find the one that is causing the problem. If none of the drives or expansion cards are causing the problem, and you are sure you have a good power supply, about the only thing left is the motherboard and/or CPU.
As someone suggested disconnect the power to the various drives, remove all PCI cards and see what happens. If it comes on, then power off, reinstall one of the cards, power back up and see if it still runs. Keep doing that with the PCI cards and the various drives until you find the one that is causing the problem. If none of the drives or expansion cards are causing the problem, and you are sure you have a good power supply, about the only thing left is the motherboard and/or CPU.
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Skip Cole
- Posts: 2474
- Joined: 5 Jun 1999 12:01 am
- Location: North Mississippi
I very much appreciate all the suggestions and help you all have given. A friend of my son-in-law is a tech for a large company ; he is convinced there is a problem with the motherboard. Since the power supply has been upgraded from 180 watts to 350 watts, the motherboard, from the information you and the tech have given me, will be next. Hope the computer don't have a "fatherboard" 
Thanks again to all , God bless.-----Skip
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"I Can Only Imagine"

Thanks again to all , God bless.-----Skip
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"I Can Only Imagine"
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Gary Shepherd
- Posts: 2490
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- Location: Fox, Oklahoma, USA
I have some computers that, after a storm, require removing the power cable from the power supply for a few seconds before the machines will restart.
A simple way to test the power button on the front of your case it to open the case and physically short the power jumper yourself with a piece of wire or something similar.
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Gary Shepherd
Carter D-10
www.16tracks.com
A simple way to test the power button on the front of your case it to open the case and physically short the power jumper yourself with a piece of wire or something similar.
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Gary Shepherd
Carter D-10
www.16tracks.com
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Skip Cole
- Posts: 2474
- Joined: 5 Jun 1999 12:01 am
- Location: North Mississippi
I did all of the above mentioned procedures and still no juice. So i took it to a tech and he tells me it's the motherboard and he can replace it for, oh say $200. Also he said he wouldn't guarantee it to be the problem even then #$%?? Guess i'll have to save up and get another one, someday. Next time, it will be one with a fatherboard too.
Thanks again.
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"I Can Only Imagine"
Thanks again.------------------
"I Can Only Imagine"
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John Bresler R.I.P.
- Posts: 1221
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- Location: Thornton, Colorado
I think you took your computer to the wrong tech. I'd seek out another one because you aren't getting any kind of guarantee. After it's fixed, then you get charged. He's only guessing that it's the motherboard.
Also, with the July 4th sales at computer stores, you could probably get a new pc base for not much more.
Also, with the July 4th sales at computer stores, you could probably get a new pc base for not much more.
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Skip Cole
- Posts: 2474
- Joined: 5 Jun 1999 12:01 am
- Location: North Mississippi
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Jack Stoner
- Posts: 22147
- Joined: 3 Dec 1999 1:01 am
- Location: Kansas City, MO
Not that the "tech" you took it to is questionable, but it may take swapping out the M/B to determine if that is the problem. Component substitution is needed many times. However, if it's a stock ATX compatible machine, he should have a M/B around that he can install, temporarily, to see if that is what the problem is and then if it is the problem he can then install or order the required M/B.
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Tom Diemer
- Posts: 244
- Joined: 26 Nov 2000 1:01 am
- Location: Defiance, Ohio USA
Any card shorting in a slot could stop power on. Also, on some bios's, having the keyboard / mouse plugged in backwords will do it too.
I assume you checked to see if the cards were seated ok. The video card sometimes lifts out of the socket on the front edge, will stop the pc from powering on too.
If you want to try "everything" before paying someone else, remove all the cards from the slots except the video card, even if it's slot mounted - many mainboards won't light up without video. Unplug the ribbon cables to the drives and unplug the power connectors from them. Unplug the mouse and keyboard, any printers and USB connections.
Still no power, it's either processor or mainboard. (processor not seated well will stop power-on too) - If you're comfortable with doing it, remove the processor fan, and lift and close the lever a few times to make sure it's seating.
I assume you checked to see if the cards were seated ok. The video card sometimes lifts out of the socket on the front edge, will stop the pc from powering on too.
If you want to try "everything" before paying someone else, remove all the cards from the slots except the video card, even if it's slot mounted - many mainboards won't light up without video. Unplug the ribbon cables to the drives and unplug the power connectors from them. Unplug the mouse and keyboard, any printers and USB connections.
Still no power, it's either processor or mainboard. (processor not seated well will stop power-on too) - If you're comfortable with doing it, remove the processor fan, and lift and close the lever a few times to make sure it's seating.
