Music Files and Anti-virus Software

[Bill Bosler]

Ted Solesky has been trying to e-mail me a music file as an attachment. All I get is a file header and nothing else. Is my anti-virus software stripping off the file itself or what? I can't figure out what's going on.(WinXP SP2 with AntiVir XP2 software.)

[Steinar Gregertsen]

How big is the file,- have you received other files of similar size since you installed SP2?
It could be that it is to large for your email client, some email programs have a "max file size" option that you can adjust yourself.
Just a thought, since I can't imagine the anti-virus software removing the file without giving you a message.

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<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Steinar Gregertsen on 21 November 2004 at 04:51 PM.]</p></FONT>

[Bill Bosler]

I can't find anything in Outlook Express that sets a max file size for receive. Where would I look? I've received some quite large CAD drawing files with no problems.

[Bobby Lee]

Actually, the size limit might be imposed by your email provider.

[Steinar Gregertsen]

I wasn't sure about Outlook, haven't used it for a while. In Mozilla Thunderbird there is this option for setting a max size for incoming attachements, so I guessed perhaps there was something like that in Outlook as well.....

Steinar

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www.gregertsen.com

[Bill Bosler]

I think the problem is on Ted's end. He's pretty sure he's got something horsed up. We're going to make a few more tries. Thanks for the info. I'll let you know how we resolve this.

[Bill Bosler]

The trouble was on Ted's end. His ISP was stripping off the file because it was too large. You can close this thread. Thanks again.