CD problem

Lyle Bradford · Post by **Lyle Bradford** » 17 Aug 2004 11:27 am

Actually I have 2 problems and they are on 2 differnt computers. #1 computer won't shut down. It shows the page that windows 98 is shutting down but just sits there and never goes off unless i cut it off. #2 I have a windows 2000 XP and had to do a rebuild on it and it will not recognize the cd player. Thanks for any help.

Don Joslin · Post by **Don Joslin** » 17 Aug 2004 11:52 am

Computer #1 - Is this a new symptom or has it always been like this? Some machines don't support automatic shut off with their bios. If this is the case with your machine then you will just have to turn it off manually after the Windows shut down routine.

Computer #2 - sounds like you might have an old drive that is not plug and play. If your machine recognize the drive before the rebuild then it could be a driver issue or a proprietary drive. In either case you will need the driver/install disc that came with the drive. If you don't have it, figure out what model it is and go to the manufacturers website for driver information or search for drivers on the net. There are many sites that stock drivers for free download.

Hope this helps...

Don

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"When you come to a fork in the road, take it! ~ Yogi Berra

Ron Page · Post by **Ron Page** » 17 Aug 2004 12:31 pm

This might only work on Dell computers...

With the CD-drive on XP problem you could try pressing ALT and E simultaneously while rebooting. I don't know what's really going on with this, but with a Dell computer, if you press Alt-E at the Dell banner screen during startup it resets some of the built-in drivers. The CD drive is one of those. According the the Dell tech support people, there is actually not separate, external, driver file for the CD-RW and other common devices.

This corrected a similar sounding problem with my daughter's computer; the device manager was showing a big yellow question mark for the CD-RW drive.

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HagFan

<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Ron Page on 17 August 2004 at 01:32 PM.]</p></FONT>

Lyle Bradford · Post by **Lyle Bradford** » 17 Aug 2004 4:33 pm

Don it is a new problem and has been shutting down till now. The computer with the shutdown problem is an Emachine with 98 on it. the one with the cd problem is and HP

Doug Ferguson · Post by **Doug Ferguson** » 19 Aug 2004 12:39 pm

On the 98 shutdown problem, if it is 98 first edition there is a fix on the Microsoft web site for this. It's a step by step process of elimination that usually fixes this problem. If it's 98 second edition, there is a 98SE shutdown patch that can be run to fix it. Both of these can be found on the microsoft web site.
On your HP, if I understand you correctly, you re-built the machine? If that means you took parts out and installed new parts, you might just have the IDE cable plugged in wrong or jumper settings incorrect on the drive it's self. If you upgraded the hp from 98 or Me to 2000 or XP, make sure the bios supports 2000 or xp. You might be surprised to find that it doesn't. You have to look the model up on the HP web site for this information. I actually worked on an HP today that doesn't support or recommend installing 2000 on it.
I'm more inclined to think that you have a cabling or jumper problem.
I've also had a CD Rom die on me while in the shop so that's another possibility...

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Fergy, MSA Classic D12