I bought a new computer last August. Recently my dialup connection is dropped quite frequently.
How can I stop this from happening?
Roger
Dropped Connection
Moderator: Wiz Feinberg
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Roger Shackelton
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- Location: MINNESOTA (deceased)
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Roger Shackelton
- Posts: 3911
- Joined: 18 Mar 1999 1:01 am
- Location: MINNESOTA (deceased)
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Larry Clark
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- Joined: 4 Aug 1998 11:00 pm
- Location: Herndon, VA.
Roger, I had the same problem you're having though I doubt it is a fault with your new computer unless the dropouts began as soon as you plugged it in. If you have a variety of different access numbers in your area you might try switching between a few of them to see if that might help. My solution was a little more extreme. I dropped my dial-up ISP and went to a cable internet provider. What a world of difference!
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Ray Minich
- Posts: 6431
- Joined: 22 Jul 2003 12:01 am
- Location: Bradford, Pa. Frozen Tundra
Roger,
First, check your phone lines. The house (or premises) wiring can often be the culprit. The line from the pole to the house typically terminates at what's called the "Customer Interface Box", the little grey (gray?) box outdoors on the wall. The line that runs from the customer interface box to the wall jack, in the house, into which you plug your modem phone wire, should BE A DIRECT LINE WITH NO BRANCHES AND NO OTHER PHONES ON IT!!!.
Also, if you have a bunch of unused phone wire in your house disconnect it.
This has solved the problem for a few of my friends, especially those who use dial-up and live more than 3 miles from the Central Office. The longer the subscriber loop (in miles) the more sensitive the phone line is to extra loading from wires(and the slower your connection speed when you log in to your ISP).<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Ray Minich on 13 May 2004 at 01:54 PM.]</p></FONT>
First, check your phone lines. The house (or premises) wiring can often be the culprit. The line from the pole to the house typically terminates at what's called the "Customer Interface Box", the little grey (gray?) box outdoors on the wall. The line that runs from the customer interface box to the wall jack, in the house, into which you plug your modem phone wire, should BE A DIRECT LINE WITH NO BRANCHES AND NO OTHER PHONES ON IT!!!.
Also, if you have a bunch of unused phone wire in your house disconnect it.
This has solved the problem for a few of my friends, especially those who use dial-up and live more than 3 miles from the Central Office. The longer the subscriber loop (in miles) the more sensitive the phone line is to extra loading from wires(and the slower your connection speed when you log in to your ISP).<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Ray Minich on 13 May 2004 at 01:54 PM.]</p></FONT>
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Ray Minich
- Posts: 6431
- Joined: 22 Jul 2003 12:01 am
- Location: Bradford, Pa. Frozen Tundra
One more thing... If your Domain Name Service (DNS) /Proxy server settings are wrong, the modem will dial-in, log on, and sit for about a half a minute then disconnect. Contact your ISP for the correct settings. These settings can be found by going to Network in Control Panel, and clicking on the network device used for TCPIP.