Need help installing Roland Sound Canvas

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Michael Holland
Posts: 1297
Joined: 4 Oct 2002 12:01 am
Location: Nashville, Tennessee, USA

Need help installing Roland Sound Canvas

Post by Michael Holland »

I'm trying to install my SC-8820 external Sound Canvas on my WinXP Pro desktop. I've tried both the USB and the serial MIDI connections and neither one works.

The USB install starts normally by detecting the device, but the autosearch finds no drivers for the device. The only USB driver on the Roland disk is for Win98. I browsed to it and it starts to copy files, then stops with error "Device Cannot be installed. The class installer has denied the request to install or update this device". Is this an Admin thing or a Windows version problem?

I connected my serial midi cable to an open serial port on the PC and set the Roland to its PC option. I ran the serial MIDI driver install from the CD (COM 1) and encountered no problems, although the latest driver on the CD is for WinNT. Rebooted the machine and there's no trace anywhere of Roland Serial MIDI driver that should have been installed. There are no additional MIDI devices anywhere in the Device Manager. I checked the Roland site for an updated driver and it appears that all legacy devices are absent. The only Sound Canvas mentioned is the currently available software synth.

The Roland works normally in my MIDI chain, though. I want to be able to install an additional MIDI bus so I can access the Roland instruments without affecting the other devices on the standard MIDI bus. And with the Serial connection I'm supposed to be able to use both banks in the Sound Canvas, giving me 32 additional and independent channels of MIDI.

Any experts on the Sound Canvas around or can you suggest any other sources?

Thanks
Jim Baron
Posts: 204
Joined: 4 Aug 1998 11:00 pm
Location: Madera, Ca.

Post by Jim Baron »

Yeah, that happened to me while hooking my 8820 to an XP laptop. I did find a driver on the Roland site for the XP though and it worked fine. Except, when you shut the laptop off and then later re-hooked the 8820 again the driver was gone. So I created a folder in the C drive called Roland 8820 and put the driver in there with the idea that if I lost it again it would be an easy re-install. Have no idea why, but since I did that I haven't lost the installed driver. Jim
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Bob Lawrence
Posts: 1094
Joined: 6 Oct 2001 12:01 am
Location: Beaver Bank, Nova Scotia, Canada

Post by Bob Lawrence »

You can download it from here as well:
http://downloads-zdnet.com.com/3000-2120-10200777.html


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