Roxio Movie Studio?

George McLellan · Post by **George McLellan** » 8 Feb 2004 1:53 pm

I just bought a new Dell and got the Roxio Movie Studio with it so I can transfer my old home movies from VHS to DVD. The problem is I can't get it to work and I can't get a hold of Roxio for support. The thirty day help is almost over. It always asks for my TSID number and I don't have one.

Can anybody help, or am I just out the $100.00 it cost for this program??????

Thank you.

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SUAS U' PHIOB
Geo

Peter Timaratz · Post by **Peter Timaratz** » 9 Feb 2004 7:31 am

A good place for this type of question is http://www.dvdrhelp.com/forum/index.php

George McLellan · Post by **George McLellan** » 9 Feb 2004 8:16 am

Thank you.

Geo

George McLellan · Post by **George McLellan** » 10 Feb 2004 11:48 am

Thank you to all of you that e-mailed me advise. The program went out today back to Dell. Their "easy help program

" convinced me to NEVER again buy anything for a computor that I can't do bussiness face to face, or can really help.

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SUAS U' PHIOB
Geo

<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by George Mc Lellan on 10 February 2004 at 11:48 AM.]</p></FONT>

Al Marcus · Post by **Al Marcus** » 11 Feb 2004 9:35 pm

I agree with you George. I buy all my computer stuff at BEst Buy or Circuit City. This way I can go back there , face to face. none of this press 1 or press 2. stuff. ...al

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My Website..... www.cmedic.net/~almarcus/

George McLellan · Post by **George McLellan** » 12 Feb 2004 3:27 am

Al, the press 1 and 2 was bad enough, but when I finally did get a live voice I couldn't understand most of it. One connection was for over an hour and tranfered back and forth between Dallas and somewhere in India. I could at least understand the Dallas people, but India was a nightmare.

Best Buy is close and the first thing I will tell them is "No, I do not want an extended warranty"

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SUAS U' PHIOB
Geo