can't receive certain e-mail gifs , signatures,

[John Hawkins]

I have a friend that sends me some gifs,signatures, photos and the like .

I cannot open most if not all, of the things he sends in his message like the items listed above . All I get are square outlines with a red X in the corner . Those blank outlines are suppose to be a signature , or a gif of some kind or a photo .

This is the only one who sends me messages and that I cannot view the pictures . His printed message is always viewable . My computer is set on HTML Format . If his is not , could that account for the problem ?

Would someone be kind enough to advise me what I should suggest to this person as to either a new setting on his computer and the way to do it or something so that I can open
his pictures ?

As I said , he is the only one I have that trouble with so I don't think it is my settings that are causing the problem .

Thanks !!

[Ken Lang]

I would suggest that he convert the pics to a jpeg format before he sends them. Most computers read jpeg files.

[erik]

Maybe one of you is using AOL and they are incompatible? Maybe the server that processes the mail strips off all html as a security measure? My new ISP is so "no frills" that I can't send mail out from my Outlook Express. It comes back as forbidden "forwarding". I have to send from the web mail.