How come every time I reinstall Norton...

The machines we love to hate

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erik
Posts: 2018
Joined: 7 Mar 2000 1:01 am

How come every time I reinstall Norton...

Post by erik »

... Internet Security I get another 366 days of free updates? I mean my hard drive crashes and I have to reinstall all my programs. It's not like i'm doing it on purpose. Don't they know the disk has been used already when "live update" engages?
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Tommy Mc
Posts: 564
Joined: 29 Feb 2000 1:01 am
Location: Middlesex VT

Post by Tommy Mc »

You're complaining? There is a file, probably called "Catalog.LiveSubscribe" that is written on your hard drive when you install the program. This contains the info about when your subscription runs out. When you reformat the hard drive, this file and all other traces of the installation are deleted. This means you can reinstall and get another free subscription. .