Question to Mike Brown about Blown "TransFex"

Amplifiers, effects, pickups, electronic components, wiring, etc.

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RON PRESTON
Posts: 742
Joined: 22 Feb 2001 1:01 am
Location: Dodson, Louisiana, USA
State/Province: Louisiana
Country: United States

Question to Mike Brown about Blown "TransFex"

Post by RON PRESTON »

Mike, Remember that a week or so ago, I bought a Peavey "TransFex, 212" amp.
I sent the warrenty in when purchased.
Last night,(12th) I turned on my amp, and "POP", and noy juice. I think I have blown a fuse, but, I cannot find anywhere on the amp to reset the power.Do I have to send this heavy pup back to you guys? I pluged the amp in different sockets also, because I thought that the wall outlet went out, but that was not the case. Is there a place inside the head that can reset the blown circuit? And I do know that if I open up the amp, so much for the warrenty.
PLease advise on what to do here. Oh, and if I send this back to you, do I pay for shipping...should I take it back to the Dealer and let him do what is nessasary?
Thanks, Mike Image
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Mike Brown
Posts: 5027
Joined: 4 Aug 1998 11:00 pm
Location: Meridian, Mississippi USA
State/Province: Mississippi
Country: United States

Post by Mike Brown »

I recommend that you return it to your Peavey dealer. Our 5 year warranty policy will cover the return freight costs from the factory to you. Please prepay the chassis only to;
Peavey Service Center
412 Hwy. 80 East
Meridian, MS 39301

Please include a symtom of problems as well as your daytime phone number. However, the selling dealer may choose to have his repairman perform the repair on your amp.

Your amp doesn't have a "thermal reset" button or any internal user servicable parts, so if there is no power I suggest that you have a qualified Peavey service center perform the repair. I regret that you have experienced problems and we will be glad to take care of this for you. If you have questions, feel free to contact me here at Peavey by phoning toll free at 1-877-732-8391 and I'll be glad to assist.

Thanks to all who made suggestions for you.

Mike Brown
Peavey Customer Services
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