Question for Keith Hilton

Ken Fox · Post by **Ken Fox** » 29 May 2001 8:06 pm

Keith, I recently got a "Doug Jernigan" model digital sustain. It played alright for a while, but now distorts guite a bit, I have to keep the control almost off to eliminate the distortion. By passing the unit eliminates the distortion. My hookup is Sierra Steel to sustainer then to volume pedal then to Profex II. I suspect maybe the wrong power supply was given to me. It says 12VDC. Under load it measures 16VDC with virtually no ripple. When I got the unit it had old dead batterys. I noticed that on batterys are wired for 18VDC. Any ideas? Do you repair these? I have another friend with one that I tried and I think it is a super device!!

Keith Hilton · Post by **Keith Hilton** » 30 May 2001 5:27 am

Ken, return the device to me, and I will fix it for you free of charge. My address is Keith Hilton 615 Shary View Road Branson, Missouri 65616

Ken Fox · Post by **Ken Fox** » 30 May 2001 6:10 am

Thanks Keith. I really wasn't expecting that!!

Ken Fox · Post by **Ken Fox** » 30 May 2001 4:31 pm

Keith, I got so excited when you told me you would fix it that I forgot to ask where to send it to! Thanks again.

Jim Smith · Post by **Jim Smith** » 30 May 2001 6:56 pm

Ken, calm down and re-read Keith's reply to you. It has his address.

Lee Baucum · Post by **Lee Baucum** » 30 May 2001 7:05 pm

"Thanks Keith. I really wasn't expecting that!!"

Ken - He did it for me and he'll do it for you. He's a good man and stands behind his products.

Lee, from South Texas

Ken Fox · Post by **Ken Fox** » 30 May 2001 7:55 pm

Thanks guys, I'm all better now!

Lee Baucum · Post by **Lee Baucum** » 1 Jun 2001 7:52 pm

You'll be even better when you get your Digital Sustain back. I love mine.

Lee

Ken Fox · Post by **Ken Fox** » 1 Jun 2001 8:34 pm

I played one a friend has. It's unbelievable how it cleans the "garbage" out of the sound from a typical pick-up. The difference is like comparing the tone of a small spinet to grand piano!