Profex Problem

Wolfgang Bednarz · Post by **Wolfgang Bednarz** » 8 Oct 2000 11:01 am

Last week I moved in my new home and after
I build up my profex and switch it on
it don`t works.
Follow message is on the display:
DSP INTERFACE ERROR
(resetting system)
Is someone out here who know wath I have to
do that it works again.
Thanks for any input
Wolfgang

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Jack Stoner · Post by **Jack Stoner** » 8 Oct 2000 12:17 pm

Try a "Factory Reset". That seems to clear out a lot of wierd problems on these units.
To do a reset, unplug the power transformer, while holding down the Play and Global buttons plug the power transformer back in. This will reset or initilize the unit.

CAUTION! This will erase the user memory programs....

Wolfgang Bednarz · Post by **Wolfgang Bednarz** » 9 Oct 2000 9:10 am

Thank you Jack,
I was trying out wath you say and it works.
The only thing was that I loose my own Programms.I was lowding my card new and so
I have my user sounds again.

Wolfgang

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Jack Stoner · Post by **Jack Stoner** » 9 Oct 2000 10:39 am

Wolfgang, I'm glad it is OK now.

Guten Tag

Bill Tauson · Post by **Bill Tauson** » 9 Oct 2000 11:03 am

Wolfgang,

Mine did exactly the same thing. I started getting that message about 3 weeks ago. It would re-set itself and work fine. Then it stopped downloading the programs as it apparently got worse. I contacted Mike Brown at Peavey who suggested the same thing that Jack mentioned. It helped, but still doesn't work correctly. As Jack mentioned, it does re-set the unit back to it's origianl programs so you will loose the Newman programs if you have them.

I found someone locally who is a Peavey repair tech and I took it in last Saturday. I should know in a couple of days what it will take to repair it and I'll pass the info on to you.

Fortunity, I bought a Transtube fex as a back up. It arrived the day before my Profex went bad. What luck huh?

Mark van Allen · Post by **Mark van Allen** » 9 Oct 2000 11:09 am

Bill, I wonder if the back up battery is starting to go bad on your unit...they use an internal battery and it may be starting to lose it's juice. let us know what you find out, good luck.

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Mark van Allen-"Blueground Undergrass" Pedal, Non-Pedal, Lap, and Dobro

Kenneth Kotsay · Post by **Kenneth Kotsay** » 9 Oct 2000 1:29 pm

About 16 months ago my PROFEX II was doing the same thing and since it was still under warranty I mailed it off to Peavey. The INTENAL BATTARY inside the PROFEX (not the ram card) was D.O.A., Peavey replaced the battery and did a systems checked of the unit. Within a total of two weeks I and the unit back and running.

Thanks Peavey job well done.

Bill Tauson · Post by **Bill Tauson** » 9 Oct 2000 3:57 pm

I'm hoping that it's just the battery. The information that I had indicated that it would give you a "low battery" message, but perhaps that's not always the case or it's in it's early stages.

At any rate, I'll pass on whatever I find out. Thanks