back up hangs at 15%

Calvin Walley · Post by **Calvin Walley** » 17 Jul 2013 9:53 am

I'm running win 7
and today when I tried backing up my computer it timed out at 15% while creating a shadow copy.
tried 2 more times and the same thing happened

Calvin Walley · Post by **Calvin Walley** » 17 Jul 2013 12:30 pm

i just checked the resource monitor and it says my cpu usage is 100% with physical memory at 67%

Wiz Feinberg · Post by **Wiz Feinberg** » 17 Jul 2013 2:18 pm

Um, what program are you using to do the backups?

What drive are you saving to and how much free space exists there?

Calvin Walley · Post by **Calvin Walley** » 17 Jul 2013 2:24 pm

I'm using the win 7 program that came with the computer , and using CDs , this will be the 3rd time I have backed up my computer , the 1st 2 times it all worked fine

Wiz Feinberg · Post by **Wiz Feinberg** » 17 Jul 2013 8:13 pm

The problem could be caused by a bad CD, or too little available RAM or swap file space. Close all open programs and unnecessary background processes, before running backups. They are CPU intensive and don't need competition from browsers, email clients, games, etc.

You can get rid of unwanted and temporary files by running the built-in Disk Cleanup (Start, All Programs > Accessories > System Tools > Disk Cleanup), or the free version of Ccleaner. Preferably, use the download link for Piriform.com. If you go to an outside mirror site, they may or may not have other download buttons and links that are for other programs they are affiliated with and these buttons are often designed to fool you into clicking on them, rather than on the link for the file you came to get.

Calvin Walley · Post by **Calvin Walley** » 17 Jul 2013 9:38 pm

as always , thanks Wiz