Another ? about Yahoo email - OK TO CLOSE

Richard Sinkler · Post by **Richard Sinkler** » 20 Mar 2012 1:26 pm

The other thread about hijacking raised this question. Last week, my Yahoo email did something weird. When I opened Google Chrome, the regular home page didn't show up, but another Yahoo home page did. Not a big deal, but when I compose a new email and click the plus sign to open my contact list and select people to send it to, I get "No Contacts Found" in my list. But, if I open my contact list separately, all my contacts are there. If I use any other browser (this, along with the Google privacy policy changes, has actually caused me to switch to Firefox as my default browser) I have no problems.

I don't think this was from a hijacking, or is it? No one has received any weird emails from me that I know of. What could have caused that?

Wiz Feinberg · Post by **Wiz Feinberg** » 20 Mar 2012 5:00 pm

Could be a sign-in and cookie problem in Chrome. Check your settings to ensure that Yahoo is allowed to set cookies and that the browser remembers logins.

Richard Sinkler · Post by **Richard Sinkler** » 20 Mar 2012 6:22 pm

It's weird that it would just suddenly change, but I'll check it out. Thanks.

Richard Sinkler · Post by **Richard Sinkler** » 21 Mar 2012 6:05 am

Well, I lost the contacts in Firefox. So, I decided to ask Yahoo for help and found the following in their help section:

4203467 - Unable to access contacts in Yahoo! Mail
ID: SLN3833
Refers to: Mail

Resolution

Because of a bug, some users are unable to access their contacts on Yahoo! Mail.

Our team is already working a resolution now, and we intend to have it corrected as soon as possible. The ticket number for this issue is 4203467.

We appreciate your patience while we correct the issue and apologize for any inconvenience.

Last updated: March 18,2012

I guess it's OK to close this.