"Found New Hardware" problem (again)

Pat Kelly · Post by **Pat Kelly** » 15 Oct 2006 10:11 am

The Microsoft site reports a problem with its new found hardware wizard detecting "new hardware" when there is no new uninstalled hardware. I have been afflicted by this on a couple of occasions. The fix given by Microsoft is to delete the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM.
My system won't let me deleted the registry despite being in Administrator account. Has anyone any advice for this problem.

Thanks in advance
Pat

Wiz Feinberg · Post by **Wiz Feinberg** » 15 Oct 2006 10:32 am

Pat;
That Registry key belongs to the LTP1 Printer SubSystem. Is the Microsoft article you read this one: The New Hardware Wizard may detect the printer device after every restart of the computer?

Which Wizard starts up when you enter Windows? Does it say anything about what hardware it thinks it is detecting (printer, plugin card, usb device)? Have you tried following through with the Wizard to see if it is looking for a driver disk for a particular piece of equipment? That would at least help narrow down the source of the problem.

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Moderator of the SGF Computers Forum
Visit my Wiztunes Steel Guitar website at: http://www.wiztunes.com/
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Wiz Feinberg · Post by **Wiz Feinberg** » 15 Oct 2006 10:38 am

<BLOCKQUOTE>quote:<HR>The fix given by Microsoft is to delete the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM.
My system won't let me deleted the registry despite being in Administrator account. Has anyone any advice for this problem.<HR></BLOCKQUOTE>

This is a matter of super administrator permissions. Your standard Administrator permissions are insufficient to delete registry trees for the subsystem devices, because that account does not own the rights to these areas in the Registry. While I could tell you how to do this it could lead to serious damage if used incorrectly. If you already know how to escalate your privileges, or take ownership of Registry branches and keys, you now have your hint.

------------------
Bob "Wiz" Feinberg
Moderator of the SGF Computers Forum
Visit my Wiztunes Steel Guitar website at: http://www.wiztunes.com/
or my computer troubleshooting website: Wizcrafts Computer Services,
or my Webmaster Services webpage. Get Firefox Here.
Learn about current computer virus and security threats here.
Read Wiz's Blog for security news and update notices. My FAQs.

Pat Kelly · Post by **Pat Kelly** » 16 Oct 2006 2:43 am

yes WIZ that is the mesage. i will try the delete in "control mode."

Wiz Feinberg · Post by **Wiz Feinberg** » 16 Oct 2006 8:51 am

If the New Hardware Wizard is detecting your printer you might want to try uninstalling and reinstalling the printer, then rebooting. Then update to the latest print driver from the manufacturer's website.

------------------
Bob "Wiz" Feinberg
Moderator of the SGF Computers Forum
Visit my Wiztunes Steel Guitar website at: http://www.wiztunes.com/
or my computer troubleshooting website: Wizcrafts Computer Services,
or my Webmaster Services webpage. Get Firefox Here.
Learn about current computer virus and security threats here.
Read Wiz's Blog for security news and update notices. My FAQs.

Pat Kelly · Post by **Pat Kelly** » 21 Oct 2006 1:40 pm

I should have done a bit more sleuthing on this one. It seems that the printer is not the problem. Device manager indicates that the "unknown devices" are "on Intel 82815 Graphics Controller." Other message is "device not configured correctly (code 1)."

Pat

Gene Jones · Post by **Gene Jones** » 22 Oct 2006 4:24 am

In my case, it is the "monitor" that is flagged as a "new hardware device" every time I start my computer.

I've been unable to find a way to keep it from happening, so it has become routine for me to just "delete" the box from my screen and ignore it.

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<img width=100 src=http://genejones.bizland.com/index.1.jpg>www.genejones.com

Wiz Feinberg · Post by **Wiz Feinberg** » 22 Oct 2006 5:47 am

Device manager indicates that the "unknown devices" are "on Intel 82815 Graphics Controller." Other message is "device not configured correctly (code 1)."

Pat;
Try to find an updated driver for your video card. Look in the computer documentation, or specifications to see what brand and model the video card is. If it is built into the motherboard find the manufacturer of the board and goto their website to look for new drivers for that model of motherboard.

You might also try to find an updated video driver from Windows/Microsoft Updates, using the Custom option, under the Hardware updates section.

Right-click on My Computer > Properties > Hardware > Device Manager > Display Adapters > (double-click on your listed video adapter). See if Windows is reporting problems with the adapter. See if there is a tab to run diagnostics. If you are able to download a new driver for the video hardware you would use the Driver tab to install the new driver.

Check the configuration options that are available for the adapter. Updating the driver will probably fix the problem.

------------------
Bob "Wiz" Feinberg
Moderator of the SGF Computers Forum
Visit my Wiztunes Steel Guitar website at: http://www.wiztunes.com/
or my computer troubleshooting website: Wizcrafts Computer Services,
or my Webmaster Services webpage. Get Firefox Here.
Learn about current computer virus and security threats here.
Read Wiz's Blog for security news and update notices. My FAQs.

Pat Kelly · Post by **Pat Kelly** » 23 Oct 2006 1:30 am

Well! Well done Wiz.

I downloaded a driver from the Intel site. After the first reboot I got one phantom message relating to a flat screen controller. I deleted that in device manager. Several reboots later the problem has not reappeared.

Another victory for Wiz and the Forum. Gene, give it a try.

Thanks Mate

Pat