Laptop Screen Shows Only White

The machines we love to hate

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Gary Shepherd
Posts: 2490
Joined: 3 May 2004 12:01 am
Location: Fox, Oklahoma, USA

Laptop Screen Shows Only White

Post by Gary Shepherd »

I sold an HP laptop to a friend of mine recently when I upgraded to a faster laptop.

Last week, they brought it back to me to look at because the screen went white. The machine will boot up into Windows (I can hear the sounds) but I never get anything but a white screen.

Any ideas what's going on and how to fix it?

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Gary Shepherd

Carter D-10

www.16tracks.com
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Mike Ester
Posts: 642
Joined: 29 Sep 2005 12:01 am
Location: New Braunfels, Texas, USA

Post by Mike Ester »

Up to this point, what has been done to isolate the issue?

When it is first powered up, does the HP boot screen appear?

Does the laptop have any external brightness/contrast adjustments? If so, I would look at those.
Ray Minich
Posts: 6431
Joined: 22 Jul 2003 12:01 am
Location: Bradford, Pa. Frozen Tundra

Post by Ray Minich »

As Bill Paxton said in "Aliens", "I got a bad feelin' about this...".
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Gary Shepherd
Posts: 2490
Joined: 3 May 2004 12:01 am
Location: Fox, Oklahoma, USA

Post by Gary Shepherd »

It's a dead tft screen. I hooked up the comupter to a CRT monitro and it worked fine. HP confirmed my finding through tech support. I can replace the monitor on the laptop for about $130 via eBay.

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Gary Shepherd

Carter D-10

www.16tracks.com