Attachment gone

jolynyk · Post by **jolynyk** » 19 Aug 2005 9:12 pm

I am using Outlook Express.. when somebody would send me an attachment I used to get a paper clip on the right side, I would click on it & the attachment would open.
Now I get a paper clip on the left side, but I have to double click on the sender's name to bring up the attachment, Then double click on the subject line on the next screen, then I get a box that asks if I want to open it or save it to my computer.. I click open, & I can then see the attachment.
I would like to get it back the way it used to be.. Can someone please tell me how to do it..
Thanks..... John

jolynyk · Post by **jolynyk** » 22 Aug 2005 4:31 pm

Anybody with help out there??
John

Ron Victoria · Post by **Ron Victoria** » 22 Aug 2005 4:43 pm

Is it saying OE removed an attachment? This was happening to me so I unclicked that in security. I didn't know why I was never able to get an attachment.

Ron

jolynyk · Post by **jolynyk** » 22 Aug 2005 9:53 pm

Ron. I get all attachments, but I have to double click the senders name, then I double click in the attachment line just below the subject line.. then a box comes up asking if I want to open it or save it to disk..
John[This message was edited by jolynyk on 23 August 2005 at 02:36 PM.]

John Hawkins · Post by **John Hawkins** » 23 Aug 2005 7:45 am

John,
Don't know if will help you or not but try ( BTW-I run Windows XP home) this :
Open Outlook Express then tools- then options then security tab. you will see an optional setting Of " Internet Zone " or"Restricted Zone " Select Internet Zone . Where you have the option to select "Do not allow attachments to open that could potentially be a virus --make sure that option is NOT SELECTED . You Anti-virus program ( I'm assuming you have one) should be adequate to protect your computer from an infection.

You can try this and I hope it helps restore your little paper clip in the same place as before . If not- someone else can offer you a solution that will, possibly .

John

jolynyk · Post by **jolynyk** » 23 Aug 2005 10:08 am

Thanks John.. My Internet Zone was not checked, so I checked it, & the other one was not checked so I left it as you suggested.. I hit apply & OK, so next time I get an attachment I will check it & post the results..
thanks for your help.
John

jolynyk · Post by **jolynyk** » 23 Aug 2005 1:34 pm

John, I tried your suggestion,but it's still the same...
John

BTW, I'm running XP pro..[This message was edited by jolynyk on 23 August 2005 at 02:37 PM.]

Al Marcus · Post by **Al Marcus** » 23 Aug 2005 4:49 pm

John-I have always opened an attachment the same way you do. I agree with you that it is a bother.
I didn't know about the paper clip shortcut....al

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My Website..... www.cmedic.net/~almarcus/

jolynyk · Post by **jolynyk** » 24 Aug 2005 3:03 am

Hi Al.Maybe this is the normal way, & maybe I was just lucky having it the other way, it's not like I can't get my attachments now, but I miss the way it used to be..
The paper clip showed up on the right side, & when I clicked on it, a box came up right away asking if I want to open it or save it to disk.
After I lost it, I got an e-mail with an attachment, & I'd left click on the name, & nothing happened, so I deleted them, but I knew there was supposed to be an attachment because there was a paper clip on the left side.. after deleting a few, I tried double clicking on the sender & voila..
So now I can still get them, by double clicking the sender, then double clicking on the attachment line.
John