Clearing Adware with Norton?

Earnest Bovine · Post by **Earnest Bovine** » 18 Jul 2004 3:26 pm

Jim Cohen wrote:

Norton ...finds about 10 "at risk" files on my computer. ...So, I tell Norton to delete those files, and it always comes out: "Delete Failed"!

When that happens to me (which is only a couple of times), I have been able to fix it by searching the Usenet for the file name that Norton found. As a rule somebody has posted info about the nature of the malware, and detailed instructions on how to get rid of it.

I don't understand the part of your message about "opening" these files in AOL. What does AOL have to do with NOrton's program searching your hard disk.

Jim Cohen · Post by **Jim Cohen** » 18 Jul 2004 4:13 pm

Thanks John H. and Earnest. And Earnest, I too have no idea why or how AOL gets implicated in that whole thing. It makes no sense to me at all.

John Hawkins · Post by **John Hawkins** » 18 Jul 2004 8:19 pm

Jim ,
Well after I did some more "looking" I am very glad I ( or my Son) did not find a way to delete this Norton found adware . Had we deleted it , it would have stopped a very important program in Windows from working .The exact function of the Compressed file ( IE:Cdilla) is a shield that protects a program in Windows from being copied by another computer --as I understand it .

Even though it is listed as an adware the function is an important one and should be left alone .

If Norton is refusing to let you delete several of the adwares it found , that may mean they are important to keep and Norton safeguards those type files from being deleted thereby causing your computer not to function correctly ( or not at all ) in those particular programs .

If you could check each one individually as to its purpose then you could better understand whether or not to proceed with a deletion or not.

As I have stated , please consult with a person that is savy about one of these things before making any changes on my say -so !
I thought I would pass on the latest "find" as far as my situation goes. Apparently , some adware is ok to have but most is not.

Here is a program you can click on that has been very , very helpful to me in the past. You can look up a particular file name and this site will give you info. on what function the file or program does and whether or not you should make any changes to it or leave as is . Give it a look-see.
www.answersthatwork.com

I wish you luck and hope it works out to your satisfaction .

John [This message was edited by John Hawkins on 18 July 2004 at 09:30 PM.]