For Mike Brown

Jack Francis · Post by **Jack Francis** » 22 Dec 2003 4:49 pm

Mike
I sent my NV-400 in for repair and to put in the Mod..I believe that I forgot to put my return address on the package and your people called the Mail-box place that I sent it from today.
All of the info re, my name and address and other info about what is wrong with the unit is inside the box with the chassis.
Jack Francis
Mesa, AZ
602-509-5129

Mike Brown · Post by **Mike Brown** » 23 Dec 2003 9:04 am

Jack, thanks for calling this morning and alerting me that you sent your amp through a third party packaging place like Mail Boxes Express.

For anyone who ships a chassis/amp to us for repair, make sure that if you send it through a "packer/shipper" type of service, that you make sure that the receiver(Peavey Electronics in this case)is aware of this. Otherwise, when the packer/shipper sends it to us we don't know who the original owner is. Ninety nine percent of the time, we receive products from these "packer/shipper" places without the original customers name.

Mike Brown
Peavey Electronics Corporation

Jack Francis · Post by **Jack Francis** » 23 Dec 2003 9:50 am

Mike.

Thanx for your help in getting this straightened out...it woulda been fine if the packager had included the paperwork that I made up for you guys had been included in the package....can't wait to hear what the "MOD" does for the amp.

Jack