Trend Micro message

The machines we love to hate

Moderator: Wiz Feinberg

User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Trend Micro message

Post by Ken Lang »

I keep getting this message from Trend Micro, altho I am not seeking the listed site nor am I doing anything at all.

As soon as I boot up this 3 month old Win 7 pro computer I get this message, and tho I click it off, it keeps re-occuring maybe every 3 or 4 minutes. It seems to think I am looking for this site. Again, I am doing nothing.

I have run the Trend Micro scan but it came up with no problems.

Help.
Ken


Image
heavily medicated for your safety
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

That Trend warning comes up about every minute. + I don't seem to be able to start in the safe mode.
heavily medicated for your safety
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

If you had made your image larger I may have been able to read the URL Trend is blocking. This might lead to the culprit.
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

The site is torrentz.eu/i

Trend says it is dangerous. My point is this message keeps coming up without my doing anything. It's like something is telling my computer to go to this site every minute or so, without my doing anything, and then Trend replying with the message.

Normal Trend scan revels no problem and I don't seem to be able
to get into safe mode via F8 to rescan.
heavily medicated for your safety
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

That site allows people to exchange pirated software, music and movies. It is laden with viruses and exploit scripts. Something on your computer is trying to establish a connection to that website, to search for and download some file. Check your browsers for tabs or history tracks mentioning that url.

Some malware and rogue programs store payload files on torrents and attempt to download them once they infect a pc.
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
User avatar
Peter den Hartogh
Posts: 1001
Joined: 27 Mar 2010 12:49 pm
Location: Cape Town, South Africa

Post by Peter den Hartogh »

Wiz, in this case, would going back to a restore point before the problem occurred help?
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

Peter den Hartogh wrote:Wiz, in this case, would going back to a restore point before the problem occurred help?
Possibly. It is worth trying. Ken, try to run System Restore to a time before the PC was turned off.
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

I restored the computer to 3/13/12, well before the problem happened. No luck. Still get the same message every 50 seconds. I can shut down the Trend Micro message, but I like being told when I reach a bad site.
heavily medicated for your safety
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

Open an elevated (Run as Administrator) command window (CMD) and type netstat -n and see if that IP or URL is listed in the readout. If so, type netstat -b -n and see if the file related to it is also listed.

Before closing the command window, run this command:

ipconfig /flushdns

Check your Windows Firewall logs and and exceptions to see if any entries exist for that URL or its IP.

Finally, reset your router and modem. This usually involves sticking a paperclip inside a tiny hole on the back of the device and holding it in for anywhere from 10 to 60 seconds. This will restore the default settings and also remove any DNS poisoning codes that may have been slipped in by a DNS Changer Trojan.

If you reset the router you must setup your networking and wireless items from scratch.
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

Got the 1st 4 completed. The IP was not on the list but I cleared it anyway. Hopefully my son will help me as well.

Will reset the router with my son. We have half a dozen computers here, some of them on line as servers.
heavily medicated for your safety
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

Just ran free CCleaner. Didn't help.
heavily medicated for your safety
User avatar
Ken Lang
Posts: 4708
Joined: 8 Jul 1999 12:01 am
Location: Simi Valley, Ca

Post by Ken Lang »

Well, this morning I opened the computer and no Trend Micro message came up. I think it's gone. Either whatever was causing it timed out, or something I did above took it away.

Once again, thanks Wiz and Peter for the suggestions.
Something you suggested worked.
heavily medicated for your safety
User avatar
Wiz Feinberg
Posts: 6113
Joined: 8 Jan 1999 1:01 am
Location: Mid-Michigan, USA

Post by Wiz Feinberg »

Let us know if the torrent URL message returns.
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog